![]() Go back to File> Manage Banktivity Services > Banktivity ID – click “Continue”, then click “Lost Password”.Go to File> Manage Banktivity Services > Banktivity ID – click “Logout”.If you are using Banktivity 6, you will do the following: Enter your Login and Password in the “Banktivity ID Login” window.Check your email for a message from The subject should be “IGG Customer Account Lost Password.” Open the email and click in the link contained in the email, then enter your new password.Enter the email address you used when starting your Banktivity ID and Direct Access subscription, then click “Send Recovery Email”.Go back to File> Manage Banktivity ID – click “Continue”, then click “Lost Password”.Go to File> Manage Banktivity ID – click “Logout”. ![]() ![]() If you are using Banktivity 5 (formerly iBank 5) you will do the following: ![]()
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